Privacy Policy

1. Introduction

SINAIQ ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered marketing platform.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Email address, name, and password when you create an account.
• Profile Data: Optional information such as company name, job title, and profile picture.
• Payment Information: Billing details processed securely through Stripe. We do not store your full credit card numbers.
• Generated Content: Text, images, and videos you create using our platform.
• Usage Data: Information about how you interact with our services, including features used and preferences.
• Communications: Messages you send to us, including support requests and feedback.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Personalize and improve your experience
• Detect, investigate, and prevent fraudulent transactions and abuse

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: Third-party vendors who perform services on our behalf (e.g., payment processing, hosting, analytics).
• Legal Requirements: When required by law or to protect our rights and safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you have given us permission to share your information.

5. Data Security

We implement industry-standard security measures to protect your data, including AES-256 encryption for data at rest and in transit, secure infrastructure through Supabase, regular security audits, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data.
• Portability: Request a copy of your data in a machine-readable format.
• Opt-out: Opt out of marketing communications at any time.

To exercise these rights, contact us at privacy@sinaiq.com.

7. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. Essential cookies are required for the platform to function properly.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws, including GDPR, CCPA, and other regional regulations.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: